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退货流程

本商城官方商城实行“30天无理由退换货”售后保障,承诺在您签收商品的30天内,提供无理由退换货服务。

退换货注意事项:

1“30天无理由退换货”的时间是由您签收商品后开始起算,签收商品时间以物流签收时间为准。

2凡是无质量问题,需要进行‘30天无理由退换货’的商品,请保持商品完好( 未经洗涤,拆标,配件缺失,改装,损坏以及其他不影晌二次销售的情况),当仓库收到您的商品,出现了以上任意情况,确认无法进行二次销售,您的退换货申请将被拒绝。一旦发现寄回的商品被改装过或者是假货的话,我们将会采取一定的法律措施。

3我们承诺所有商品均经质量检验合格后方进行销售,若您一旦发现商品有质量缺陷,请您尽快与客服联系,如果确认为质量问题,我们将为您办理退换货,运费由我们承担。

4退货时请务必将发货单、配件、赠品、发票一同寄回,并且在包裹中附纸写上订单号、购买时留的姓名和手机号,方便我们及时处理退换货。

5关于运费:
因非质量问题引起的退换货:运费由您承担

6温馨提醒:
(1)仓库拒收到付件或者平邮,请您选择合适的物流商寄出
(2)因质量问题引起的退换货,请您选择除顺丰以外的物流商寄出
(3)您在非我们官网购买的商品,退换货事宜请联系您所购买的平台客服处理

7我们对本政策拥有最终解释和修改的权利。

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